Support
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Activity overview
Latest activity by Support-
Support created an article,
Can I work with my publishers in a revenue share model?
Yes, you can send multiple event postbacks to your publishers. See the Post Conversion Events section of the documentation.
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Support created an article,
Do you have an API? How do I get an API key?
Yes, our API is available at https://developers.optickssecurity.com/. To obtain an API key, please follow these steps: Log in to the webpage. Go to "Settings" in the top-right corner of the webpag...
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Support created an article,
At what time do daily campaign and Offer capping reset?
The Daily Campaign and Offer Capping reset at the beginning of each day, based on your account's time zone.
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Support created an article,
Why do I see more triggers than visits in the dashboard?
It is possible to see more triggers than visits in the dashboard because each visit can contain multiple Incidences. For example, a visit might come from a proxy address which has also been flagg...
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Support created an article,
Which integration method should I use?
There are three main integration methods to choose from when using Opticks: OpticksJS javascript integration, Opticks Firewall integration, and Opticks Bouncer integration. OpticksJS javascript in...
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Support created an article,
What are some of Opticks best practices?
There are several best practices that you can follow to ensure that you are using Opticks effectively and securely: Secure the Opticks conversion postback: To prevent postback fraud, you should wh...
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Support created an article,
Why the offer page does not open when I click on the Opticks tracking link?
There could be several reasons why the Offer page is not loading when you click on the Opticks tracking link. Here is a list of potential causes, in order of most likely to least likely: You are b...
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Support created an article,
Where can I find the general status of the service?
You can check the general status of the service at https://status.optickssecurity.com/.
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Support created an article,
Opticks PPC Protection: Activating Prevention
Once your Google Ads account is linked with Opticks, it is time to start preventing fraud in your PPC campaigns. The list includes all your Search and Display campaigns from your Google Ads acco...
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Support created an article,
What is a Tracking Template?
In order to identify the source of an individual click and help segment all your aggregated click data, Opticks uses URL parameters that have information about the Campaign, ad group or even keywo...